Makro Winner Trusted Brands

Category: DIY Retailers
Award level: Highly Commended


Makro is a South African Warehouse Club, distributing food, liquor and general merchandise.

Makro South Africa was founded in 1971 with the opening of the Germiston store, and thus became the first mass merchandiser and cash-and-carry operation in South Africa.

Makro is a unique destination outlet, attracting customers who are informed and demand innovative merchandise, high service levels and best-value deals. Makro offers customers a safe, exciting and friendly shopping experience and strives to provide them with superior customer service. The unique Makro value proposition is to provide better value when buying more. Makro also proudly offers customers responsibly sourced products.

In April 2014, Makro launched their online shopping website, giving customers access to browse all products available in-store and purchase products in selected categories, with the convenient choice to have the order delivered or collected. Makro’s dedication to its customers is obvious – which is why Makro has won the trust of South Africans.


Female, 50-54, Gauteng

“Everything you need is under one roof.”

Male, 70-74, Gauteng

“A very good range of products at competitive prices.”

Male, 45-49, KwaZulu-Natal

“Large selection available.”

Female, 55-59, Mpumalanga

“Reliable – good service.”